Difficult conversations are inevitable; negative outcomes are not.
Whether you’re a manager providing feedback on poor performance or an employee owning up to a big mistake, people tend to dread those tough conversations. The key is knowing how to approach “those” conversations to ensure the outcome is positive and productive, rather than emotional and confrontational.
Leveraging Kim Scott’s book, Radical Candor, Shelley Pernot provides guidance, tips and tools on how to navigate uncomfortable conversations by caring personally and challenging directly, helping you to improve your leadership skills and professional relationships.
Webinar Length: 56:57
Original Publish Date: November 2022
